<ImportExportXml version="4.0.0.0" languagecode="3082" generatedBy="OnPremise">
  <Entities>
  </Entities>
  <Roles>
  </Roles>
  <Workflows>
  </Workflows>
  <IsvConfig>
    <configuration version="3.0.0000.0">
      <Root />
      <Entities>
        <Entity name="contact">
          <ToolBar ValidForCreate="0" ValidForUpdate="1">
            <Button Icon="/_imgs/ico_16_112.gif" Url="/isv/csp/createprocedure.aspx" PassParams="1" WinParams="width=280, height=340" WinMode="0">
              <Titles>
                <Title LCID="3082" Text="CSP" />
              </Titles>
              <ToolTips>
                <ToolTip LCID="3082" Text="Crear nuevo trámite CSP" />
              </ToolTips>
            </Button>
          </ToolBar>
        </Entity>
        <Entity name="account" />
        <Entity name="lead" />
        <Entity name="opportunity" />
        <Entity name="list" />
        <Entity name="campaign" />
        <Entity name="campaignactivity" />
        <Entity name="campaignresponse" />
        <Entity name="incident">
          <ToolBar ValidForCreate="0" ValidForUpdate="1">
            <Button Icon="/_imgs/ico/16_succeeded.png" Url="/isv/csp/resolvecase.aspx?action=resolve" PassParams="1" WinParams="width=280, height=100" WinMode="0">
              <Titles>
                <Title LCID="3082" Text="Resolver" />
              </Titles>
              <ToolTips>
                <ToolTip LCID="3082" Text="Resolver caso" />
              </ToolTips>
            </Button>
            <Button Icon="/_imgs/ico/16_deactivate.gif" Url="/isv/csp/resolvecase.aspx?action=cancel" PassParams="1" WinParams="width=280, height=100" WinMode="0">
              <Titles>
                <Title LCID="3082" Text="Cancelar" />
              </Titles>
              <ToolTips>
                <ToolTip LCID="3082" Text="Cancelar caso" />
              </ToolTips>
            </Button>
          </ToolBar>
          <Grid>
            <MenuBar>
              <Buttons>
                <Button Icon="/isv/csp/virtualearth.gif" Url="/isv/csp/virtualearth.aspx" WinMode="1" WinParams="dialogHeight: 600px; dialogWidth: 800px" PassParams="1">
                  <Titles>
                    <Title LCID="3082" Text="Ver mapa" />
                  </Titles>
                  <ToolTips>
                    <ToolTip LCID="3082" Text="Ver distribución de casos en Virtual Earth" />
                  </ToolTips>
                </Button>
              </Buttons>
            </MenuBar>
          </Grid>
        </Entity>
        <Entity name="quote" />
        <Entity name="salesorder" />
        <Entity name="invoice" />
      </Entities>
      <ServiceManagement />
    </configuration>
  </IsvConfig>
  <SiteMap>
    <SiteMap>
      <Area Id="Workplace" ResourceId="Area_Workplace" ShowGroups="true" Icon="/_imgs/workplace_24x24.gif" DescriptionResourceId="Workplace_Description">
        <Group Id="MyWork" ResourceId="Group_MyWork" DescriptionResourceId="My_Work_Description">
          <SubArea Id="nav_activities" Entity="activitypointer" DescriptionResourceId="Activities_SubArea_Description" Url="/Workplace/home_activities.aspx" />
          <SubArea Id="nav_calendar" Icon="/_imgs/area/18_calendar.gif" ResourceId="Homepage_Calendar" Url="/workplace/home_calendar.aspx" Client="Web">
            <Privilege Entity="activitypointer" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_import" Icon="/_imgs/area/18_import.gif" ResourceId="Homepage_Import" Url="/workplace/home_import.aspx" DescriptionResourceId="Imports_Description">
            <Privilege Entity="import" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_duplicatedetectionjobs" Icon="/_imgs/data_management.gif" ResourceId="Homepage_DuplicateDetectionJobs" Url="/Tools/DuplicateDetection/SystemWideDuplicateDetection/home_duplicatedetectionjobs.aspx" DescriptionResourceId="DuplicateDetectionJobs_Description">
            <Privilege Entity="asyncoperation" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_queues" Entity="queue" Url="/workplace/home_workplace.aspx" DescriptionResourceId="Queues_SubArea_Description">
            <Privilege Entity="activitypointer" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_answers" Entity="kbarticle" Url="/workplace/home_answers.aspx" DescriptionResourceId="Article_SubArea_Description">
            <Privilege Entity="subject" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_reports" Entity="report" Url="/CRMReports/home_reports.aspx" DescriptionResourceId="Reports_Description">
            <Privilege Entity="report" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_news" Entity="businessunitnewsarticle" Url="/home/homepage/home_news.aspx" DescriptionResourceId="News_SubArea_Description" />
        </Group>
        <Group Id="Customers" ResourceId="Group_Customers" DescriptionResourceId="Customers_Description">
          <SubArea Id="nav_accts" Entity="account" DescriptionResourceId="Account_SubArea_Description" />
          <SubArea Id="nav_conts" Entity="contact" DescriptionResourceId="Contact_SubArea_Description" />
        </Group>
        <Group Id="SFA" ResourceId="Area_Sales" IsProfile="true" DescriptionResourceId="Sales_Description">
          <SubArea Id="nav_lists1" Entity="list" DescriptionResourceId="MarketingList_SubArea_Description" />
          <SubArea Id="nav_leads" Entity="lead" DescriptionResourceId="Lead_SubArea_Description" />
          <SubArea Id="nav_oppts" Entity="opportunity" DescriptionResourceId="Opportunity_SubArea_Description" />
          <SubArea Id="nav_quotes" Entity="quote" DescriptionResourceId="Quote_SubArea_Description" />
          <SubArea Id="nav_orders" Entity="salesorder" DescriptionResourceId="Orders_SubArea_Description" />
          <SubArea Id="nav_invoices" Entity="invoice" DescriptionResourceId="Invoice_SubArea_Description" />
        </Group>
        <Group Id="MA" ResourceId="Area_Marketing" IsProfile="true" DescriptionResourceId="Marketing_Description">
          <SubArea Id="nav_lists" Entity="list" DescriptionResourceId="MarketingList_SubArea_Description" />
          <SubArea Id="nav_campaigns" Entity="campaign" DescriptionResourceId="Campaign_SubArea_Description" Url="/MA/home_camps.aspx" />
          <SubArea Id="nav_minicamps" Entity="bulkoperation" DescriptionResourceId="Quick_Campaign_Description" Icon="/_imgs/ico_18_minicamps.gif" OutlookShortcutIcon="/_imgs/olk_4400.ico" Url="/MA/home_minicamps.aspx">
            <Privilege Privilege="AllowQuickCampaign" />
          </SubArea>
        </Group>
        <Group Id="CS" ResourceId="Area_Service" IsProfile="true" DescriptionResourceId="Customer_Service_Description">
          <SubArea Id="nav_cases" Entity="incident" DescriptionResourceId="Cases_SubArea_Description" Url="/CS/home_cases.aspx" />
          <SubArea Id="nav_managekb" ResourceId="Homepage_KBManager" DescriptionResourceId="KBManager_SubArea_Description" Icon="/_imgs/ico_18_126.gif" Url="/cs/home_managekb.aspx" AvailableOffline="false">
            <Privilege Entity="kbarticle" Privilege="Read,Write,Create" />
          </SubArea>
          <SubArea Id="nav_contracts" Entity="contract" DescriptionResourceId="Contract_SubArea_Description" />
        </Group>
        <Group Id="SM" ResourceId="Area_Scheduling" IsProfile="true" DescriptionResourceId="Scheduling_Group_Description">
          <SubArea Id="nav_apptbook" ResourceId="Homepage_AppointmentBook" DescriptionResourceId="AppointmentBook_SubArea_Description" Icon="/_imgs/ico_18_servicecal.gif" Url="/sm/home_apptbook.aspx" AvailableOffline="false">
            <Privilege Entity="activitypointer" Privilege="Read" />
            <Privilege Entity="service" Privilege="Read" />
          </SubArea>
        </Group>
      </Area>
      <Area Id="SFA" ResourceId="Area_Sales" Icon="/_imgs/sales_24x24.gif" DescriptionResourceId="Sales_Description">
        <Group Id="SFA">
          <SubArea Id="nav_leads" Entity="lead" DescriptionResourceId="Lead_SubArea_Description" />
          <SubArea Id="nav_oppts" Entity="opportunity" DescriptionResourceId="Opportunity_SubArea_Description" />
          <SubArea Id="nav_accts" Entity="account" DescriptionResourceId="Account_SubArea_Description" />
          <SubArea Id="nav_conts" Entity="contact" DescriptionResourceId="Contact_SubArea_Description" />
          <SubArea Id="nav_lists" Entity="list" DescriptionResourceId="MarketingList_SubArea_Description" />
          <SubArea Id="nav_comps" Entity="competitor" DescriptionResourceId="Competitor_SubArea_Description" />
          <SubArea Id="nav_products" Entity="product" DescriptionResourceId="Product_SubArea_Description" />
          <SubArea Id="nav_saleslit" Entity="salesliterature" DescriptionResourceId="SalesLit_SubArea_Description" />
          <SubArea Id="nav_quotes" Entity="quote" DescriptionResourceId="Quote_SubArea_Description" />
          <SubArea Id="nav_orders" Entity="salesorder" DescriptionResourceId="Orders_SubArea_Description" />
          <SubArea Id="nav_invoices" Entity="invoice" DescriptionResourceId="Invoice_SubArea_Description" />
          <SubArea Id="nav_minicamps" Entity="bulkoperation" DescriptionResourceId="Quick_Campaign_Description" Icon="/_imgs/ico_18_minicamps.gif" Url="/MA/home_minicamps.aspx">
            <Privilege Privilege="AllowQuickCampaign" />
          </SubArea>
        </Group>
        <Group Id="Extensions" ResourceId="Group_Extensions">
        </Group>
      </Area>
      <Area Id="MA" ResourceId="Area_Marketing" Icon="/_imgs/marketing_24x24.gif" DescriptionResourceId="Marketing_Description">
        <Group Id="MA">
          <SubArea Id="nav_leads" Entity="lead" DescriptionResourceId="Lead_SubArea_Description" />
          <SubArea Id="nav_accts" Entity="account" DescriptionResourceId="Account_SubArea_Description" />
          <SubArea Id="nav_conts" Entity="contact" DescriptionResourceId="Contact_SubArea_Description" />
          <SubArea Id="nav_lists" Entity="list" DescriptionResourceId="MarketingList_SubArea_Description" />
          <SubArea Id="nav_campaigns" Entity="campaign" DescriptionResourceId="Campaign_SubArea_Description" Url="/MA/home_camps.aspx" />
          <SubArea Id="nav_products" Entity="product" DescriptionResourceId="Product_SubArea_Description" />
          <SubArea Id="nav_saleslit" Entity="salesliterature" DescriptionResourceId="SalesLit_SubArea_Description" />
          <SubArea Id="nav_minicamps" Entity="bulkoperation" DescriptionResourceId="Quick_Campaign_Description" Icon="/_imgs/ico_18_minicamps.gif" Url="/MA/home_minicamps.aspx">
            <Privilege Privilege="AllowQuickCampaign" />
          </SubArea>
        </Group>
      </Area>
      <Area Id="CS" ResourceId="Area_Service" Icon="/_imgs/services_24x24.gif" DescriptionResourceId="Customer_Service_Description">
        <Group Id="CS">
          <SubArea Id="nav_apptbook" ResourceId="Homepage_AppointmentBook" DescriptionResourceId="AppointmentBook_SubArea_Description" Icon="/_imgs/ico_18_servicecal.gif" Url="/sm/home_apptbook.aspx" AvailableOffline="false">
            <Privilege Entity="activitypointer" Privilege="Read" />
            <Privilege Entity="service" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_cases" Entity="incident" DescriptionResourceId="Cases_SubArea_Description" Url="/CS/home_cases.aspx" />
          <SubArea Id="nav_accts" Entity="account" DescriptionResourceId="Account_SubArea_Description" />
          <SubArea Id="nav_contacts" Entity="contact" DescriptionResourceId="Contact_SubArea_Description" />
          <SubArea Id="nav_managekb" ResourceId="Homepage_KBManager" DescriptionResourceId="KBManager_SubArea_Description" Icon="/_imgs/ico_18_126.gif" Url="/cs/home_managekb.aspx" AvailableOffline="false">
            <Privilege Entity="kbarticle" Privilege="Read,Write,Create" />
          </SubArea>
          <SubArea Id="nav_contracts" Entity="contract" DescriptionResourceId="Contract_SubArea_Description" />
          <SubArea Id="nav_products" Entity="product" DescriptionResourceId="Product_SubArea_Description" />
          <SubArea Id="nav_services" Entity="service" DescriptionResourceId="Service_SubArea_Description" />
        </Group>
        <Group Id="Extensions" ResourceId="Group_Extensions">
          <SubArea Id="nav_csp_procedures" Url="/CS/home_cases.aspx?viewid=%7b20278202-8B22-DD11-877A-0003FF90CC16%7d" AvailableOffline="false">
            <Titles>
              <Title LCID="3082" Title="Trámites" />
            </Titles>
          </SubArea>
        </Group>
      </Area>
      <Area Id="Settings" ResourceId="Area_Settings" Icon="/_imgs/settings_24x24.gif" DescriptionResourceId="Settings_Area_Description">
        <Group Id="Settings">
          <SubArea Id="nav_administration" ResourceId="Homepage_Administration" DescriptionResourceId="Administration_SubArea_Description" Icon="/_imgs/ico_18_administration.gif" Url="/tools/Admin/admin.aspx" AvailableOffline="false" />
          <SubArea Id="nav_businessmanagement" ResourceId="Homepage_BusinessManagement" DescriptionResourceId="BizManagement_SubArea_Description" Icon="/_imgs/ico_18_busmanagement.gif" Url="/tools/business/business.aspx" AvailableOffline="false" />
          <SubArea Id="nav_syscust" ResourceId="Homepage_SystemCustomization" DescriptionResourceId="Customization_SubArea_Description" Icon="/_imgs/area/18_syscust.gif" Url="/tools/systemcustomization/systemcustomization.aspx" AvailableOffline="false" />
          <SubArea Id="nav_template" ResourceId="Homepage_Template" DescriptionResourceId="Template_SubArea_Description" Icon="/_imgs/ico_18_templates.gif" Url="/tools/templates/templates.aspx" AvailableOffline="false" />
          <SubArea Id="nav_productcatalog" ResourceId="Homepage_ProductCatalog" DescriptionResourceId="ProductCatalog_SubArea_Description" Icon="/_imgs/ico_18_productcatalog.gif" Url="/tools/productcatalog/productcatalog.aspx" AvailableOffline="false">
            <Privilege Entity="product" Privilege="Read" />
          </SubArea>
          <SubArea Id="nav_workflow" Entity="workflow" DescriptionResourceId="Workflow_SubArea_Description" AvailableOffline="false" />
          <SubArea Id="nav_datamanagement" ResourceId="Homepage_DataManagement" DescriptionResourceId="DataManagement_SubArea_Description" Icon="/_imgs/ico_18_datamanagement.gif" Url="/tools/DataManagement/datamanagement.aspx" AvailableOffline="false" />
          <SubArea Id="nav_systemjobs" ResourceId="Homepage_SystemJobs" DescriptionResourceId="SystemJobs_SubArea_Description" Entity="asyncoperation" Url="/tools/business/home_asyncoperation.aspx" AvailableOffline="false" />
        </Group>
      </Area>
      <Area Id="ResourceCenter" ResourceId="Area_ResourceCenter" Icon="/_imgs/resourcecenter_24x24.gif" DescriptionResourceId="ResourceCenter_Area_Description">
        <Group Id="ResourceCenter">
          <SubArea Id="nav_lc_overview" ResourceId="Homepage_LearningOverview" DescriptionResourceId="LearningOverview_SubArea_Description" Icon="/_imgs/ico_18_129.gif" Url="/resourcecenter/overview.aspx" AvailableOffline="false" />
          <SubArea Id="nav_lc_sales" ResourceId="Homepage_LearningSales" DescriptionResourceId="LearningSales_SubArea_Description" Icon="/_imgs/ico_16_sales.gif" Url="/resourcecenter/sales.aspx" AvailableOffline="false" />
          <SubArea Id="nav_lc_marketing" ResourceId="Homepage_LearningMarketing" DescriptionResourceId="LearningMarketing_SubArea_Description" Icon="/_imgs/ico_16_marketing.gif" Url="/resourcecenter/marketing.aspx" AvailableOffline="false" />
          <SubArea Id="nav_lc_services" ResourceId="Homepage_LearningServices" DescriptionResourceId="LearningServices_SubArea_Description" Icon="/_imgs/area/18_service.gif" Url="/resourcecenter/services.aspx" AvailableOffline="false" />
          <SubArea Id="nav_lc_customization" ResourceId="Homepage_LearningCustomization" DescriptionResourceId="LearningCustomization_SubArea_Description" Icon="/_imgs/area/18_settings.gif" Url="/resourcecenter/customization.aspx" AvailableOffline="false" />
        </Group>
      </Area>
    </SiteMap>
  </SiteMap>
  <EntityMaps />
  <EntityRelationships />
  <Languages>
    <Language>3082</Language>
  </Languages>
</ImportExportXml>